Who Should Attend?
- Team leaders and supervisors.
- Line managers and department managers.
- New and aspiring managers.
- HR professionals.
- Anyone who wants to improve their conflict resolution and communication skills in the workplace.
A Managers Guide to Resolving Team Conflict
Conflict is a natural part of working with people who have different perspectives, priorities and ways of working. When managed effectively, workplace disagreements can lead to better communication, stronger relationships and improved problem-solving.
This course explores the causes of workplace conflict, how people typically respond to disagreements, and practical techniques for resolving issues constructively.
Learners will develop the skills and confidence to address conflict early, support positive working relationships and create a more collaborative and productive workplace.
Course Duration: 3 hours
£75.00
Logistics UK Member Price: £63
Pricing
Public
Non members: £75 (ex. VAT)
Members: £63 (ex. VAT)
Course content
- Rethinking the Role of Conflict at Work.
- Understanding Why Conflict Happens.
- Common Ways We Respond to Conflict.
- Resolving Conflict Efficiently.
- Steps to Mediating Conflict Between Employees.
- What to Do When Conflict Turns Into Bullying.
- How to Respond to an Angry Employee.
- Conclusion.
Join our Consortium
For organisations that have in-house trainers and training facilities, the Consortium gives members the opportunity to deliver Driver CPC courses without having to apply for accreditation through the Driver Vehicle Standards Agency (DVSA).
Talk to a member of the Logistics team now
Logistics UK can help you choose a course or develop a unique training programme that is right for you, we will be delighted to answer any questions you may have. Call us on 03717 11 22 22
