Home » Training Terms and Conditions

Training Terms and Conditions

We, Logistics UK, are pleased to set out the terms applicable to any training course that we provide to you.

1     INTERPRETATION

  1. The definitions and rules of interpretation in this condition apply in these terms and conditions (Conditions). Client: the person, firm or company who books a place on a Training Course for its Delegates.

Client Equipment: any equipment, systems, cabling, facilities, Documents, information or materials provided by the Client to Logistics UK to be used directly or indirectly in the supply of the Training Course.

Contract: the Client’s purchase order and Logistics UK’s acceptance of it, or the Client’s acceptance of a quotation for a Training Course by Logistics UK under condition 2.2.

Course Fee: the fee for the Training Course as per the Logistics UK website, Client specific Service Agreement or as set out on the Booking Form.

Course Material: all Documents, information, data, software and materials provided to the Client or the Delegates by Logistics UK in relation to the Training Course.

Delegate: a person nominated by the Client to attend the Training Course as set out on the Booking Form.

Document: includes, without limitation, in addition to any document in writing, any drawing, map, plan, diagram, design, picture or other image, tape, disk or other device or record embodying information in any form.

Booking form: the document provided to the Client by Logistics UK setting out the details of the Training Course.

Logistics UK: Trading name of the Freight Transport Association Limited a company registered in England and Wales with company number 00391957 whose registered office is at Hermes House,

St John’s Road, Tunbridge Wells Kent TN4 9UZ.

Logistics UK Trainer: the Logistics UK authorised trainer appointed by Logistics UK and engaged in the provision of the Training Course.

Intellectual Property Rights: all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

Training Course: the Training Course to be provided to the Client by Logistics UK under these terms and the specific details as set out in Booking Form relating the course.

VAT: value added tax chargeable under English law for the time being and any similar additional tax.

  1. Headings in these conditions shall not affect their interpretation.
    1. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
    1. A reference to a statute or statutory provision is a reference to it as it is in force for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.
    1. Unless expressly stated otherwise, a reference to writing or written includes faxes and e-mail.
    1. Any obligation in the Contract on a person not to do something includes, without limitation, an obligation not to agree, allow, permit or acquiesce in that thing being done.
    1. References to conditions are to the conditions of the Contract.

2     APPLICATION OF CONDITIONS

  • These Conditions shall apply to and shall prevail over any inconsistent terms or conditions contained, or referred to, in the Client’s purchase order, confirmation of order, acceptance of a quotation, or specification or other Document supplied by the Client, or implied by law, trade custom, practice or course of dealing, unless otherwise pre-agreed in a Training Service Agreement between Logistics UK and the Client.
    • The Client’s purchase order, or the Client’s acceptance of a quotation for a Training Course by Logistics UK, constitutes an offer by the Client to purchase a place or places for its Delegates on the Training Course on these Conditions. No offer placed by the Client shall be accepted by Logistics UK other than:
      • by a written acknowledgement issued and executed by Logistics UK; or
      • (if earlier) by Logistics UK starting to provide the Training Course.
    • The Client’s standard terms and conditions (if any) attached to, enclosed with or referred to in any purchase order or other Document shall not govern the Contract.
    • Quotations are given by Logistics UK on the basis that no Contract shall come into existence except in accordance with condition 2.2. Any quotation is valid for a period of 30 days from its date, provided that Logistics UK has not previously withdrawn it.
    • Public course fees are published on the Logistics UK website and are subject to change by Logistics UK without prior notification.

3     PERFORMANCE OF THE TRAINING COURSE

  • Subject to the provisions of this condition 3, the Logistics UK Trainer shall provide the Training Course to the Delegates on such date(s) and at such location(s) as are specified on the Booking Form.
    • Logistics UK shall use reasonable endeavors to:
      • provide the Training Course in accordance with the Booking Form.
      • accommodate any special requirements of a Delegate communicated to Logistics UK under condition 6.1.1 if Logistics UK considers that it is both reasonable and practical to do so and provided that it shall not be liable under the Contract if, as a result of such observation, it is in breach of any of its obligations under the Contract; and
      • observe all health and safety rules and regulations, and any other reasonable security requirements that apply at
      • the Client’s premises and that have been communicated to Logistics UK under condition 6.1.6, provided that it shall not be liable under the Contract if, as a result of such observation, it is in breach of any of its obligations under the Contract.
    • In the event that the Logistics UK Trainer specified on the Booking Form is unable to provide the Training Course on the date or at the location specified on the Booking Form, Logistics UK shall use reasonable endeavors to provide a substitute Logistics UK Trainer to provide the Training Course.
    • Logistics UK reserves the right to cancel the date for the Training Course and in this situation every effort will be made to reschedule the Training Course or to refund the Course Fees in full.

4     COURSE CONTENT

  • The Logistics UK Trainer will endeavor to cover all the topics outlined on the Booking Form, but Logistics UK accepts no liability for failure to cover all or any part thereof and reserves the right to vary the course contents at any time without reference or notification to the Client.
    • Neither the statement of objectives nor any other matter contained in the course information definition on the Booking Form shall constitute a representation, condition or warranty by Logistics UK that the Delegates will achieve the objectives stated or otherwise achieve any particular level of knowledge or competence.
    • The Client acknowledges that opinions expressed by the Logistics UK Trainer on the Training Course are those of the individual trainer and not necessarily those of Logistics UK.

5     CLIENT’S PAYMENT TERMS, SUBSTITUTIONS AND CANCELLATIONS

6     CLIENT’S OBLIGATIONS

  • The Client shall:
    • ensure that Logistics UK is notified in advance of any special requirements relating to the Delegates;
    • ensure that its Delegates have adequate competence, knowledge and skill to interpret and benefit from the Training Course;
    • co-operate with Logistics UK and the Logistics UK Trainer in all matters relating to the Training Course;
    • provide Logistics UK, Logistics UK Trainer and Logistics UK’s agents, subcontractors, and employees, in a timely manner and at no charge, with access to the Client’s premises, data and other facilities as reasonably required;
    • provide to Logistics UK and Logistics UK Trainer, in a timely manner, such Client Equipment and other information as Logistics UK may reasonably require and ensure that it is accurate in all material respects;
    • inform Logistics UK and Logistics UK Trainer of all health and safety rules and regulations and any other reasonable security requirements that apply at any of the Client’s premises; and
    • ensure that all Client Equipment is in good working order and suitable for the purposes for which it is used in relation to the Training Course and conforms to all relevant standards or requirements.
    • If Logistics UK’s performance of its obligations under the Contract is prevented or delayed by any act or omission of the Client, its agents, subcontractors, consultants or employees, Logistics UK shall not be liable for any costs, charges or losses sustained or incurred by the Client arising directly or indirectly from such prevention or delay.
    • The Client shall be liable to pay to Logistics UK, on demand, all reasonable costs, charges or losses sustained or incurred by Logistics UK (including, without limitation, any direct, indirect or consequential losses, loss of profit and loss of reputation, loss or damage to property and those arising from injury to or death of any person and loss of opportunity to deploy resources elsewhere) arising directly or indirectly from the Client’s fraud, negligence, failure to perform or delay in the performance of any of its obligations under the Contract, subject to Logistics UK confirming such costs, charges and losses to the Client in writing.

7     NON-SOLICITATION

  • The Client shall not, without the prior written consent of Logistics UK, at any time from the date of the Contract to the expiry of six months after the last date of supply of the Training Course, solicit or entice away from Logistics UK or employ (or attempt to employ) Logistics UK Trainer or any other person who is, or has been, engaged as an employee, consultant or subcontractor of Logistics UK directly or indirectly in the provision of the Training Course.
    • Any consent given by Logistics UK in accordance with condition 7.1 shall be subject to the Client paying to Logistics UK a sum equivalent to 20% of then current annual remuneration of Logistics UK Trainer or Logistics UK’s employee, consultant or subcontractor or, if higher, 20% of the annual remuneration to be paid by the Client to that FTA Trainer, employee, consultant or subcontractor.

8     CHARGES AND PAYMENT

  • In consideration of the provision of the Training Course by Logistics UK, the Client shall pay the Course Fee per Delegate or Course as set out on the Booking Form.
    • The Course Fee includes all written materials, lunches and refreshments as set out on the Booking Form and excludes VAT, which Logistics UK shall add to its invoices at the appropriate rate.
    • The Client shall be responsible for all travel arrangements, accommodation requirements and other costs incurred by its Delegates relating to attendance at the Training Course where this is non-residential, and Logistics UK shall have no responsibility for any such costs resulting from scheduling changes or cancellations to the Training Course by Logistics UK. Residential courses include full board accommodation and course/study materials where appropriate and Logistics UK shall have no responsibility for any costs resulting from scheduling changes or cancellations to residential Training Courses by Logistics UK.
    • The Client shall pay each invoice submitted to it by Logistics UK, in full and in cleared funds, within 30 days of the date of the invoice.
    • Without prejudice to any other right or remedy that it may have, if the Client fails to pay Logistics UK on the due date, Logistics UK may:
      • charge interest on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of Barclays Bank Plc, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgment and the Client shall pay the interest immediately on demand. Logistics UK may claim interest under the Late Payment of Commercial Debts (Interest) Act 1998; and
      • suspend all future Training Courses until payment has been made in full.
    • Time for payment shall be of the essence of the Contract.
    • Logistics UK may, without prejudice to any other rights it may have, set off any liability of the Client to Logistics UK against any liability of Logistics UK to the Client.

9     INTELLECTUAL PROPERTY RIGHTS

  • All Intellectual Property Rights and all other rights in the Course Material provided to the Client or the Delegates by Logistics UK or Logistics UK Trainer shall be owned by Logistics UK.
    • Logistics UK hereby grants the Client and its Delegates a non-exclusive, non-transferable licence to use the Course Material to such extent as is necessary to enable the Client and the Delegates to receive and to make reasonable use of the Training Course.
    • The Client shall not and the Delegates shall not:
      • reproduce, copy or translate in whole or in part the Course Materials without the prior written consent of Logistics UK; or
      • delete, amend, alter or deface any confidentiality or proprietary notices on the Course Materials.

10   WARRANTIES AND LIABILITY

  1. Logistics UK will use reasonable endeavors to ensure that the Training Course is provided with reasonable skill and care and in accordance with practices consistent with the professional standards in the industry.
    1. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
    1. Nothing in these Conditions limits or excludes the liability of Logistics UK:
      1. for death or personal injury resulting from negligence; or
      1. for any damage or liability incurred by the Client as a result of fraud or fraudulent misrepresentation by Logistics UK.
    1. Subject to condition 10.2 and condition 10.3:
      1. Logistics UK shall not be liable for loss of profits; or loss of business; or depletion of goodwill and/or similar losses; or loss of anticipated savings; or loss of goods; or loss of contract; or loss of use; or loss or corruption of data or information; or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses; and
      1. Logistics UK’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance, of the Contract shall be limited to 150% of the Course Fees.

11   DATA PROTECTION

The Client acknowledges and agrees that details of the Client’s name, address and payment record may be submitted to a credit reference agency, and personal data of the Client and its Delegates will be processed by and on behalf of Logistics UK in connection with the Training Course.

12   FORCE MAJEURE

Logistics UK shall have no liability to the Client under the Contract if it is prevented from, or delayed in performing, its obligations under the Contract or from carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including (without limitation) strikes, lock-outs or other industrial disputes (whether involving the workforce of Logistics UK or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

13   GENERAL

  1. Variation

Subject to condition 4, no variation of the Contract or these Conditions shall be valid unless it is in writing and signed by or on behalf of each of the parties.

  1. Waiver
    1. A waiver of any right under the Contract is only effective if it is in writing and it applies only to the circumstances for which it is given. No failure or delay by a party in exercising any right or remedy under the Contract or by law shall constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that (or any other) right or remedy.
    1. Unless specifically provided otherwise, rights arising under the Contract are cumulative and do not exclude rights provided by law.
    1. Severance
      1. If any provision of the Contract (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Contract, and the validity and enforceability of the other provisions of the Contract shall not be affected.
      1. If a provision of the Contract (or part of any provision) is found illegal, invalid or unenforceable, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
    1. Entire agreement
      1. The Contract constitutes the whole agreement between the parties and supersedes all previous agreements between the parties relating to its subject matter.
      1. Each party acknowledges that, in entering into the Contract, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) (other than for breach of contract).
      1. Nothing in this condition shall limit or exclude any liability for fraud.
  1. Assignment
    1. The Client shall not, without the prior written consent of Logistics UK, assign, transfer, charge, mortgage, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
    1. Logistics UK may at any time assign, transfer, charge, mortgage, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party or agent.
    1. Each party that has rights under the Contract is acting on its own behalf and not for the benefit of another person.
    1. No partnership or agency

Nothing in the Contract is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.

  1. Rights of third parties

A person who is not a party to the Contract shall not have any rights under or in connection with it.

  1. Notices
    1. Notices required to be given under the Contract shall be given in writing using the English language.
    1. Notices to Logistics UK shall be addressed to the Chief Executive, Freight Transport Association Limited, Hermes House, St John’s Road, Tunbridge Wells Kent TN4 9UZ or to such other person or address as specified to the Client by Logistics UK in writing.
    1. Notices to the Client shall be delivered to the name and address as specified on the Booking Form or to such other person or address as specified to Logistics UK to the Client in writing
    1. Any notice or other communication shall be deemed to have been duly received if delivered personally, when left at the address and for the contact referred to above or, if sent by pre-paid first-class post or recorded delivery, at 9.00 am on the Business Day after posting, or if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed.
    1. This condition 13.8 shall not apply to the service of any proceedings or other documents in any legal action.
    1. Governing law and jurisdiction
      1. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter, shall be governed by, and construed in accordance with, the law of England and Wales.
      1. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, the Contract or its subject matter.

Need help?

Contact us at 03717 11 22 22 for questions related to refunds and returns.